Booking terms and conditions
Your accommodation is available from 4.30pm on day of arrival. You undertake to take care of the property that you are renting and will pay for any articles damaged or lost. You will leave the property in a clean and tidy condition as found; failure to do so may result in an additional cleaning charge to cover the cost of obtaining "emergency" cleaning help to ensure the cottage is ready for the next occupants. You will vacate the property and return the keys to the owners by 10am on the day of departure and will settle any outstanding accounts prior to your departure. Whilst we thoroughly prepare the cottage for your arrival, we can offer an optional cleaning service, for those who need a quick "getaway" etc, if requested before departure. The cost is £20 for a one bedroom cottage or £30 for a two bedroom cottage.
A returnable "key" deposit of £50 is payable for each cottage booked. This can be paid as part of your final payment or by cash on arrival. Please note that we will be unable to give you access to your cottage unless the deposit has been paid. The deposit will be returned by cheque following your departure or by credit to your debit or credit card, less any deductions for breakages, damage or any additional cleaning charge (as above) within 7 working days after departure.
Prices include bed linen (excluding all cot bedding) for advertised bed spaces and night storage heating. If an "extra bed" is required for a small child etc, there is an additional extra bed charge of £25 per week to cover provision of the bed and bedding. A change of bed linen is offered for stays of more than 7 days. Towels (not for pool or beach use) are available to hire if required.
Storage heating is included in the price, as required, throughout the year. As part of our environmental policy to encourage efficient usage of electricity, whilst allowing guests total control over their own consumption, we charge for electricity at cost which is 12.5p per unit (1kWh). This is currently paid for by £1 coin meter, which allows guests to monitor how much they use, as it is used, but may be by meter reading in the future. As a guide, typical electric costs average around £2 in summer and £3 in winter, but depending on personal usage. Please click on link to Parc En Vine for details of heating in that cottage.
The owners reserve the right to enter the property at any time should maintenance or other circumstances make it necessary to do so.
Pets are allowed in certain cottages by prior arrangement subject to their owner accepting liability for any damage that they may do and on the condition that they are exercised away from the gardens, not they are under control at all times and that they are not left unattended in the property nor allowed in bedrooms or on furniture. Pet owners are expected to bring suitable bedding for their animals and feeding dishes.
The Applicant certifies that he or she has signed the Booking Form on behalf of all persons in the party who will occupy the property during the period booked and that they are all aware, apart from infants, of the Booking Conditions. The brochure description of the property clearly indicates the maximum number of guests who may occupy it. Exceeding this number, without the owners written approval, constitutes a breach of contract and the Owners have the right to terminate the booking forthwith with all monies paid, or due, being forfeited.
If the full rental has not been paid 28 days prior to the commencement of the letting period, then the booking is deemed to be cancelled and the deposit is forfeited and the Applicant remains liable for the full amount of the final payment. The Owners will offer the accommodation for let once more at whatever price they feel appropriate. In the event of a re-let any payment to the Applicant is entirely at the owners discretion and would be subject to any administration charge.
The use of any amenities provided by the owners is entirely at the users risk and no responsibility can be accepted for any injuries to persons or loss or damage to any belongings of persons who use them. Further, the Owners or their servants will not be liable for any act, neglect or default on the part of the Owners or any other person. The Owners will not be liable for any accident, damage, loss, injury however caused. Parents are responsible at all times for their children.
The applicant agrees that all members of his party will abide by the conditions of pool useage that the owners have in place at the time of their stay to meet health and safety requirements and understands that non-observance of these rules will lead to withdrawal of this facility for the whole party for the duration of their stay without compensation.
If the property should not be available owing to damage by fire or storm or for any other reason so that the Owners are not able to comply with this agreement, the Owners shall refund to the Applicant the full amount of the monies paid to the Owners and the Owners liability is limited to the refunding of such monies. When you book your holiday you are entering into a legally binding contract. If you are forced to cancel or cut short your holiday, for whatever reason, under the law you will be liable for the full cost of the holiday. Refunds can only be made in the event that we are able to re-let the property; any costs incurred in re-letting the property will be deducted. All contracts are deemed to have been made in Cornwall and are in accordance with English law. For your protection we advise that you take out holiday cancellation insurance.
Declaration: I declare that I am over 18 years of age and I agree that this booking is made in accordance with the conditions above and I agree to be held responsible for all charges.
CBC120221
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